INC-3
Elevator 2 stopped between floors
Critical
In progress
Elevators
What happened
Stopped between floors 2 and 3 with two people inside for about 10 minutes.
Timeline
Reported by Resident, Apartment 6.
Linked to alert ALT-2 by BuildingMind.
What the records show
This is one of 3 elevators reports about Elevator 2 within 30 days of each other.
Elevator 2 was last repaired 11 days before this report, in R-1 (Door operator adjusted, door zone sensor cleaned and re-aligned. Test runs OK).
BuildingMind linked it to alert ALT-2, "Elevator 2 keeps stopping after its repair": Elevator 2 stopped 4 times in the last 7 days. Error DZ-04 (door zone fault) was logged in each stop. The same code was recorded on 9 Oct before repair #1 on 12 Oct, which was marked as fixed. The fault returned 9 days later.
Suggested next checks
- Have a qualified technician review the controller error log and compare it with the work done on 12 Oct. Check the door operator and door zone sensor.
Based on these records
Possible links, not confirmed causes.
Details
- Where
- Ground floor, Common areas (whole block)
- Category
- Elevators
- Reported
- 23 October, 17:55
- Reporter
- Resident, Apartment 6
- Assigned
- Elevator contractor
- Equipment
- Elevator 2 (EL-2)