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Important alerts

Active alerts whose problem showed up on 3 or more different days in the last 30 days.

Alerts

Warnings built from incidents, readings and repairs.

HighResolved

Elevator 2 keeps stopping after its repair

ALT-2 · 24 Oct, 07:55 · Ground floor, Common areas (whole block)

Elevator 2 stopped 4 times in the last 7 days. Error DZ-04 (door zone fault) was logged in each stop. The same code was recorded on 9 Oct before repair #1 on 12 Oct, which was marked as fixed. The fault returned 9 days later.

Why it was raised

  • Linked reports3
  • Linked repairs1
  • Device events5

Evidence connected

  1. Device eventDZ-04 logged on 9 Oct, before repair.9 Oct, 16:10
  2. Incident INC-1Same fault reported before the repair.9 Oct
  3. Repair R-1Repair on 12 Oct marked as fixed.12 Oct
  4. Incident INC-2Doors not closing, 21 Oct.21 Oct
  5. Device eventDZ-04 stop in the last 7 days.21 Oct, 13:03
  6. Device eventDZ-04 stop in the last 7 days.22 Oct, 07:48
  7. Device eventDZ-04 stop in the last 7 days.23 Oct, 17:54
  8. Incident INC-3Passengers trapped, 23 Oct.23 Oct
  9. Device eventDZ-04 stop in the last 7 days.24 Oct, 07:48
  10. EquipmentElevator 2
  11. ALT-2: Elevator 2 keeps stopping after its repair

What to check

  1. 1Have a qualified technician review the controller error log and compare it with the work done on 12 Oct. Check the door operator and door zone sensor.

A possible link, not a confirmed cause. A technician should verify on site.